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Fee & Payment FAQ's
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Is there a fee to register to the platform?
No, there is no fee to register to the platform. Only the courses you take are paid. There is no extra fee.
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How will I pay the lesson fee?
When making an appointment with the instructor of your choice, the platform will direct you to the final payment page. You can complete your payment and make your appointment.
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How secure is my payment information?
The platform uses secure encryption technologies and follows industry standards to protect your payment information. Your data is securely processed and stored to ensure privacy and security.
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Can I view my payment history?
Yes, you can view your payment history by logging into your account and navigating to the billing or payment history section. This section will list all your past transactions and payment details.
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What should I do if my payment is declined?
If your payment is declined, double-check your payment details and try again. If the issue persists, contact your bank or payment provider. You can also reach out to the platform’s support team for assistance.
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How do I update my payment information?
To update your payment information, log in to your account, navigate to the billing or payment settings section, and update your credit card details, billing address, or other payment information as needed.
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What is the refund policy if I need to cancel my enrollment?
After making payment, you can cancel your lesson at the earliest one day before the lesson you take. If the time has expired, you cannot cancel your lesson or receive a refund.
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How can I get a receipt for my payment?
Enter the dashboard in your account. Click on my invoices from the menu on the left. You can access all your receipts here.
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Are there any discounts or scholarships available?
The platform may offer discounts, promotional codes or scholarships to eligible students. All you have to do is follow the announcements on the platform.
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Are there any additional fees I should be aware of?
No. There is no additional fee you need to pay.
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What payment methods are accepted?
The platform typically accepts various payment methods, including credit/debit cards, PayPal, and other digital payment options. Specific accepted methods will be listed during the checkout process.
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Are there any additional costs associated with online or offline classes?
No, there is no additional cost.