General FAQ's

  • What should I do if the information on the teacher’s profile is not the same as the teacher I met via Zoom when I enter the class?

    Write to the support team immediately. The support team will get the necessary information from you and start an investigation. The review will get back to you and give you a credit equal to the amount you paid to take a new course. This way, you can buy the same lesson from another teacher without paying again.

  • Some courses may have prerequisites, such as prior knowledge or completion of certain modules. Check the course description and requirements section to see if any prerequisites apply before enrolling.

  • The platform is compatible with most modern web browsers and operating systems. Special requirements include a stable internet connection, updated browser version and a zoom account for online classes, microphone, headset, camera, etc. requirements may be needed.

  • In such a case, contact the support team immediately. In such a case, the amount you paid will be credited to you so that you can use it again. You can purchase another course again with this credit.

  • If you don’t like the teacher; At the end of the lesson, you can give the teacher any score you want and comment. If you have a problem with the instructor, please contact the support team.

  • First, select the course you need and view the teachers teaching the course you selected. From here, it’s up to your choice. You can choose according to teachers’ free hours, scores and comments.

  • The instructors you see on the platform; They are licensed, authenticated instructors who can provide training.

  • You don’t need to create an account to view teachers and courses, but you do need to register to sign up for and purchase courses.

  • Yes. You can access the platform from any device that can access the internet.

  • The platform aims to provide a comprehensive and accessible learning environment where students can enroll in various courses, interact with instructors and peers, and access educational resources to enhance their knowledge and skills.