ID Verification FAQ's

  • Is ID verification mandatory?

    Yes, teachers are required to verify their identity.

  • ID verification may be a one-time process for some users, while others may be required to periodically verify their identity or provide updated information to maintain account security and compliance with the platform’s policies.

  • It is mandatory if you have applied as a teacher and want to provide education on the platform. In terms of reliability, the person applying as a teacher must prove his/her competence.

  • No, you should never attempt to use someone else’s ID for verification purposes. Doing so is against the platform’s terms of service and could result in account suspension or termination. Each user must verify their own identity using their own valid identification documents.

  • If your ID verification is unsuccessful, the platform will typically provide instructions on how to resubmit your documents or address any issues that may have caused the verification failure. You may need to double-check the accuracy of the information provided and ensure that your documents meet the platform’s requirements. It is important to check your e-mail address during this process. You will be contacted at the e-mail address you provided to the platform.

  • The time required for ID verification can vary depending on factors such as the volume of verification requests, the accuracy of the information provided, and the verification process used by the platform. In some cases, verification may be completed within minutes, while in others, it may take a few days.

  • The platform may accept various types of official identification documents, such as government-issued IDs, passports, driver’s licenses, or other forms of identification with your photo and personal details. Some platforms may also require additional documents for address verification.

  • Yes, platforms take privacy and data security seriously and implement measures to protect your personal information during the ID verification process. Your information is encrypted and handled in accordance with relevant privacy laws and regulations.

  • Identity verification usually involves providing government-issued identification such as a driver’s license, passport, or government-issued identification card, and possibly additional proof of address or other personal information, as well as documentation proving that you are qualified to teach. The Platform may use automated systems or manual review processes to verify the authenticity of documents provided.

  • ID verification is a security measure implemented by the platform to ensure that users are who they claim to be. Verifying your identity helps maintain the integrity of the platform, protect against fraud and misuse, and create a safer learning environment for all users.